Ancillary Premises Officer

  • Permanent
  • Greater London, United Kingdom
  • £20 per annum

Ancillary Premises Officer
A client of ours in Central London is looking to recruit an Ancillary Premises Officer to join their Estate Services team for a period of 4 months the main purpose of the role will be to work as part of a team to deliver a service that manages and makes the most effective and efficient use of garages and parking spaces and delivers an annual income to the HRA in excess of £900k annually.
To minimise the time that garages and parking spaces are empty and build effective relationships with residents, improve resident satisfaction and quality of life and gives people pride in their estates.
Knowledge & Experience

  • A basic understanding and knowledge of housing and other relevant legislation and the regulatory framework which governs housing and associated case law.
  • Experience of managing stock and controlling a budget, ideally in the context of renting facilities such as garages and parking spaces, and the issues and challenges to which this can give rise.
  • Experience of specifying and managing repair and improvement works to stock, ensuring this work is completed on time and within budget, of using and maintaining financial records and IT systems and of producing and reporting on management information.
  • A record of successfully engaging with others and building positive relationships with a variety of stakeholders and of working in an environment requiring the delivery of outstanding customer service and of dealing effectively face to face with customer enquiries and complaints.
  • Evidence of working as an effective team player and building and maintaining effective relationships with colleagues along with a successful track record of contributing to continuous improvement in order to improve organisational performance, reduce costs and deliver increasing customer satisfaction.
  • Experience of dealing with difficult and challenging situations and customers by phone, email and face to face.

Qualifications
Educated to GCSE A level of NVQ level or having equivalent experience.
Please note this role falls inside IR35.
To apply for this role please send an updated CV to kotton@strideresourcing.com or call on 02392 314795.

stride is acting as an Employment Agency in relation to this vacancy.

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