Permitting Officer

  • Permanent
  • Greater London, United Kingdom
  • £30,000 to £36,000 per annum

Permitting Officer – Highways (Term Maintenance Contract)

Network Operation & Street Works Manager


Ensure that all permit requests are made in compliance with NRSWA, TMA 2004 and the London permit scheme (LoPs) and where permit applications are rejected or where conditions are requested to address these in an appropriate manner to ensure effective, efficient co-ordination and monitoring of third party works and the council promoted works.


* Analyse and deal with permit applications accurately and efficiently within the agreed timescales and in line with national conditions.

* Highlight conflicts, grant or refuse permit applications.

* Assist in the coordination of permits working as part of a team to resolve any conflicts, refusals or directions or variation requests which must be acted on immediately by updating the permit as required. Liaise with the utility company to a satisfactory conclusion.

* Work as a team with Street Works Officers/Network Stewards to assist in the processing of traffic management applications and licenses.

* Maintain precise and accurate and up to date records in line with permit procedures, NRSWA and TMA legislation

* Assist in managing the fees, fines, charges and FPNs and ensure they are managed in line with the Permit Scheme Procedures. Support the process for ensuring utility companies fees and fines and invoices are paid accordingly.

* Assist in dealing with all aspects of section 74 and FPN investigations including ascertaining responsibility, charge liability and correspondence with the utility company.

* Maintain the database of licensed activities on the public highway, raising monthly invoices and providing a monthly monitoring analysis and annual income profile in order to achieve income targets.

* To assist the Street Works Manager in queries and enquiries relating to works on the highway from Ward Members, other Council officers/departments and members of the public.

* To maintain an accurate and up to date list of contacts at various levels with Statutory Undertaker’s organisations, developing and maintaining good working relationship with relevant Statutory Undertaker’s staff.

  • Produce, maintain and analyse records of all Street Works activities and provide comprehensive reports, documents and statistical information, to enable the Street Works Manager to assess the performance of Statutory Undertaker’s works on the highway.

* To invoice Utilities for permit fees, sample inspections, defects and S74 charges, provide a monthly monitoring analysis and annual income profile to achieve income targets.

* To maintain a sound knowledge of NRSWA, TMA 2004 and relevant highways legislation, advising and corresponding with statutory bodies, external contractors, councillors and senior professional officers throughout the Council of technical and professional matters which are the responsibility of the team.

* To keep abreast of all legislation and technical developments relating to the technical and operational aspects of the Street works service.

* To establish and maintain effective filing systems and records including any relevant legislation, statutory instruments, government and other publications.

* To attend London Boroughs street works meetings and contribute specific technical input with respect to NRSWA 1991 and TMA 2004 and provide administrative support where required.

* Ensure details of relevant Council and utility works are entered on Transport for London’s TMAN system and Forward planning tool in accordance with guidelines.

* Assist the Street Works Manager to maintain the Council’s Associated Street Data (ASD) in respect to the Street Works Gazetteer.

* Represent the Council at meetings with utilities, Police, Transport for London, HAUC and other forums.

* To be responsible for logging and issuing all incoming street works related correspondence and undertaking any other duties within the general scope of the post as required by the Street Works Manager.

* To carry out any other relevant appropriate duties as may be allocated by line management.

  • To carry out the duties of the post with due regard to the council’s and client’s equal opportunity and health and safety policies.


* Positive customer feed backs.
* Effective coordination of works and events on the highway network and minimise disruption to the public and other road users.
* Zero Performance Adjustments.


* Ability to meet established goals and deadlines.
* Collaboration skills and teamwork.
* Good attendance and dependability.
* High quality and accuracy of work.


  • At all times to adhere to company procedures with regard to Health & Safety and where applicable to ensure all team members do like wise.

* At all times to behave in a way that supports the company’s stated Vision and Values and where applicable to ensure all team members do like wise.



  • Demonstrable experience in analysing concerns and issues and offering creative, innovative, workable solutions arising from the Traffic Management Act 2004 (TMA), New Road and Street Works Act 1991(NRSWA) network co-ordination to minimise disruption and enhancing the reliability and availability of the Local Road Network.
  • Practical experience of street works administration and inputting/ retrieving information from an electronic street works register.

Knowledge, Skills & Competencies:

  • Detailed knowledge of NRSWA 1991/TMA 2004 and current associated legislation, including the type, format and content of electronic notices and permits.
  • Preferably, a technical qualification together with a minimum 1 year experience.
  • Possession of necessary certifications to work including Streetworks Qualification Registration.
  • Evidence in planning and co-ordinating various functions of work on time and accuracy including acting on own initiative.
  • Able to demonstrate competence in producing and presenting clear, concise, accurate and effective management information reports and statistical analysis by communicating both orally and in writing.
  • Competent in computing skills including demonstrable working knowledge of components of Microsoft Office and use new technology and software in improving service delivery and personal performance.
  • Able to use initiative, prioritise workload and work unsupervised.
  • Able to develop and maintain good working relationships with Statutory Undertaker’s employees and their contractors.
  • Able to communicate effectively (both verbal and written), including relaying complex technical information.
  • Able to invoice utilities and undertake financial monitoring to maximise income.

To discuss this opportunity in more detail, please call Rudy on 02392 322323, or email your CV to

stride is acting as an Employment Agency in relation to this vacancy.


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