Delivery Manager

A client of mine who is a leading Housing Association is looking for a Delivery manager to join their team on a full time permanent basis. You will be joining the Property Services Team covering our South Hampshire and Sussex Region.

The role
Reporting into the Operations Manager, you’ll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.
You’ll lead on operational delivery of property services workstreams both residential and non-residential portfolio including Repairs, Empty Homes,
Planned and Cyclical maintenance services.
As a manager, you’ll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You’ll also be responsible for:
Delivering the right outcome for our customer in a safe and timely way
Maintaining high quality data within the property systems
Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
Engaging and working with residents and groups to develop co-created services
Requirements
Experience of managing customer focused teams for the delivery of maintenance services
Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
Ability to operate with commercial acumen
Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
Proficient use of Microsoft office suite with Intermediate or advanced Excel skills
There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

Benefits
£450 flex-pot annually, discounted shopping & cycling scheme
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
Flexible working – we’re committed to giving people flexibility as widely as possible
Options for private medical insurance, dental insurance & critical illness cover
Discounted travel insurance

To apply for this position, please send me an updated version of your CV to chall@strideresourcing.com or call me on 02392322318

stride is acting as an Employment Agency in relation to this vacancy.