Service Coordinator

  • Permanent
  • Kent, United Kingdom
  • £20,000 to £21,000 per annum

Stride (One of the STR Group of Companies) are currently looking to recruit for the following role on behalf of one of our clients:

Client: Large Housing Association

Job title: Service Coordinator (2 positions available)
Contract type: 1 x Permanent and 1 x 6-month fixed term contract

Proposed Start date: ASAP

Location: Ashford, Kent (office will move to Maidstone during 2019)

Pay rate: Circa £21,000 per annum

Hours per week: 40 per week Monday to Friday shift patterns including: 07:30 16:00, 08:30 17:00 or 12:00 20:00

Purpose of role:

To provide a high-quality repairs and maintenance service to the housing association customers.
Attributes:
Skills, knowledge, experience and abilities
Essential
Previous experience of working in a maintenance call centre environment.
Sound knowledge of general office administration procedures.
Good computer literacy skills and experience of common software packages.
Strong customer service skills ability to deal with customer enquires effectively.
Good organisational skills and the ability to multi-task and prioritise.
Polite and courteous – instil confidence and have credibility with clients and customers.
Ability to organise workload in a methodical way for maximum effectiveness and efficiency.
Be self-motivated and able to work unsupervised.
Be honest, trustworthy and conscientious.
A team player with excellent interpersonal skills
Able to respond to requests promptly and meet deadlines
Able to achieve and exceed team targets and objectives
Minimum Qualifications:
5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and English

Closing Date (for CV submissions): Friday 14th December 2018
If this role is of interest please forward an up to date CV along with your availability/notice period to rdartnell@strideresourcing.com or/and call Rob Dartnell 02392 322383

STR Limited is acting as an Employment Agency in relation to this vacancy.

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