Surveyor – Landlord Care

  • Permanent
  • Greater Manchester, United Kingdom
  • £45,000 to £55,000 per annum

Surveyor – Landlord Care
Altrincham and Glasgow
£45,000 – £55,000 DoE

Are you a Surveyor with experience of Client/Landlord relationships? Do you have added experience in supporting the telecommunications industry?

My client, one of Europe’s leading wireless telecommunications and broadcasting companies, are looking for a Surveyor, to support their Landlord Care activities, in a role spanning from Glasgow to Altrincham.

The role:

  • Act as the principal point of contact for landlords, providing the right response to all requests, demands or incidents and being responsible for the end-to-end process.
  • Manage and maintain the landlord communication channels and work to improve landlord collaboration and increase their loyalty.
  • Work innovatively and provide solutions with the aim of improving the services quality & efficiency for Landlords
  • Stakeholder management with requirement for development of strong working relationships with internal and external parties concerned with the resolution of landlord requests, demands and incidents.
  • Ability to interpret lease agreements and other land and property documentation.
  • Work with Legal teams to support the resolution of complex Landlord issues with an understanding of the legal principles governing Landlord relationships.
  • Understanding of ITIL principles and how a customer service approach can be adopted to enhance our landlords experience of interacting with the business.
  • Provide input, advice, expertise and technical resource to support property asset and estate management activities.
  • Promote the team as a centre of excellence and support, develop and implement relevant policy and guidelines in relation to landlord interaction. Supporting governance and process improvements and ensuring systems data accuracy.
  • Assist in daily, weekly and monthly business reporting as required.

You will need:

  • Full UK driving licence and okay with travel
  • Degree level qualification (Property/Estate Management preferred)
  • RICS Qualified Chartered Surveyor (preferred)
  • Estates experience within the Telecommunications sector.
  • Excellent communication (written and oral) and negotiation skills.
  • Excellent IT skills including Microsoft programmes
  • IVR Phone Systems and ITSM systems are highly sought after
  • Excellent organisational skills, able to prioritise and coordinate multiple events effectively
  • High standards in quality, accuracy and attention to detail
  • Self-motivated and able to work well in a team environment.

You will receive:

  • Highly competitive pay
  • Excellent company benefits
  • Career progression and stability
  • Working hours 9-5:30

Please apply today with an up to date CV, but for more information, please contact James West on 02392 314 671, or jwest@strideresourcing.com

stride is acting as an Employment Agency in relation to this vacancy.

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