Surveyor – Landlord Care

  • Permanent
  • Greater Manchester, United Kingdom
  • £45,000 to £55,000 per annum

Surveyor – Landlord Care
Altrincham and Glasgow
£45,000 – £55,000 DoE

Are you a Surveyor with experience of Client/Landlord relationships? Do you have added experience in supporting the telecommunications industry?

My client, one of Europe’s leading wireless telecommunications and broadcasting companies, are looking for a Surveyor, to support their Landlord Care activities, in a role spanning from Glasgow to Altrincham.

The role:

  • Act as the principal point of contact for landlords, providing the right response to all requests, demands or incidents and being responsible for the end-to-end process.
  • Manage and maintain the landlord communication channels and work to improve landlord collaboration and increase their loyalty.
  • Work innovatively and provide solutions with the aim of improving the services quality & efficiency for Landlords
  • Stakeholder management with requirement for development of strong working relationships with internal and external parties concerned with the resolution of landlord requests, demands and incidents.
  • Ability to interpret lease agreements and other land and property documentation.
  • Work with Legal teams to support the resolution of complex Landlord issues with an understanding of the legal principles governing Landlord relationships.
  • Understanding of ITIL principles and how a customer service approach can be adopted to enhance our landlords experience of interacting with the business.
  • Provide input, advice, expertise and technical resource to support property asset and estate management activities.
  • Promote the team as a centre of excellence and support, develop and implement relevant policy and guidelines in relation to landlord interaction. Supporting governance and process improvements and ensuring systems data accuracy.
  • Assist in daily, weekly and monthly business reporting as required.

You will need:

  • Full UK driving licence and okay with travel
  • Degree level qualification (Property/Estate Management preferred)
  • RICS Qualified Chartered Surveyor (preferred)
  • Estates experience within the Telecommunications sector.
  • Excellent communication (written and oral) and negotiation skills.
  • Excellent IT skills including Microsoft programmes
  • IVR Phone Systems and ITSM systems are highly sought after
  • Excellent organisational skills, able to prioritise and coordinate multiple events effectively
  • High standards in quality, accuracy and attention to detail
  • Self-motivated and able to work well in a team environment.

You will receive:

  • Highly competitive pay
  • Excellent company benefits
  • Career progression and stability
  • Working hours 9-5:30

Please apply today with an up to date CV, but for more information, please contact James West on 02392 314 671, or

stride is acting as an Employment Agency in relation to this vacancy.


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